Frequently Asked Questions
Q.- I have French door and would like to install screen doors. Is it possible?
A.- Yes it’s possible. We provide you with all the components you might need, whether your doors open to the inside or to the outside. Depending on the size of the opening you want to cover you can use one door –mounted on a single rail (top and bottom)-, or two doors –mounted on double rails (top and bottom).
Q.- Up to what size can your doors be built?
A.- Width wise starting at 30” up to 50” and height wise from 68” up to 104”. All measurements either smaller or larger than those you can automatically order, are available, but should be requested via contact us on our webpage with all of the information.
Q.- Can I order a door wider than 50"?
A.- Yes you can, but it will be necessary to add a cross bar to reinforce the frame. This will be subject to a $ 12.00 surcharge.
Q.- I need to cover an opening of 80” wide. How do I solve it?
A.- You need our double door set solution. Two doors running parallel to each other –similar to sliding glass doors-, compose it.
Q.- I read that your minimum Window Screen Kits order is 3 pieces. Can I order three different sizes and obtain the free shipping?
A.- Yes.
Q.- I would like to buy corners –inserts- for my existing old screen door.
A.- We do manufacture all of the parts and components for our door, but we seriously doubt that they will fit yours, unless it was manufactured by us.
Q.- I can’t find a solution for my project. What should I do?
A.- The best way to proceed would be to send us an email –contact us on our website- hopefully attach pictures or drawings with measurements and a written explanation of your need.
Q.- Can I have an Order shipped to my PO Box?
A.- No. The vast majority of our merchandise is shipped via FEDEX or UPS and a valid street address is needed to ensure proper delivery. We also cannot deliver to A.P.O., F.P.O. or foreign addresses.
Q.- Can I ship my Order to a different address?
A.- Yes! When you place your order just give us the address you want to ship your merchandise to. Remember to use a street address, not a Post Office Box, for any shipping address.
Q.- Are there standard window and door screen sizes?
A.- No. Everything is made to size. You give us the width, height and thickness and we can make your screens kit(s) quickly and cost effectively.
Q.- Which credit card do you accept?
A.- Visa, MasterCard and American Express, as well as Debit Cards which bear the Visa or Master Card logo
Q.- Can I pay with my Credit or Debit Card without having a Paypal account?
A.- Yes, it's possible. You don't need a Paypal account and once you precede to check out, the system will offer you the option to use your Credit or Debit Card.
Q.- What is the Astragal used for?
A.- Astragal is an extruded aluminum profile, utilized when large openings have two sliding screen doors running on the same rail. It is inserted on the frame of one of the doors, on the side where it faces the other door, so that when they are in closed position, it will keep them strongly aligned (check drawing on bottom of our DoorKits page).
How to Measure
Check both your height and width measurements in 3 places (both ends and the center) and use the smallest of the 3 measurements. Verify all measurements before submitting.
The measuring guide is intended to assist you with a good fit of your sliding screen door, but all final measurements will be your responsibility. We are unable to accept refunds on custom cut doors. Measure twice!
